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Deconstructing The Internet Marketing Consulting Process - 3 Things Every Online Business Owner Must Know Before Hiring An Internet Marketing Consultant


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Internet marketing consulting is simultaneously a service many online businesses are in desperate need of, yet consistently one that gets pushed down the list of 'priority activities' - and that's because the benefits are not apparent or obvious.

If you're planning to hang out your shingle as an Internet marketing consultant, an important first step will be to educate prospects about the value you bring to the table. And as a potential client of Internet marketing consulting services, you must ask yourself hard questions about the benefits you expect from the process.

Broadly speaking, Internet marketing consulting may be broken down into answers to three questions:

  • Where is your business right now?
  • Where do you want to take your business?
  • What is the fastest, easiest, most effective way to get there?

A good Internet marketing consultant will address these variables and help a company establish an online presence in a way to take advantage of technological advances. Another part of the role of a consulting firm is to explain to clients the diverse options and tools at their disposal, and then guiding them about the best ones to use to deliver their stated needs.

Where Is Your Business Today?

Traditional business training invokes the 4 part SWOT analysis. With some modifications, this approach is appropriate for Internet marketing consulting as well. SWOT is an acronym that stands for Strengths, Weaknesses, Opportunites and Threats.

If a business already has an existing website, the Internet marketing consultant's first task is to critically evaluate it in the light of the objectives of the business owner. A similar reference frame will be used to plan out the structure of a brand new site that will be built from scratch.

The analysis begins with the goals and targets of the business, a look at the market being served and the demands that are foremost among prospects in the niche. The product or service being provided by the business should fulfill the demand in a manner that is superior or differentiated from any competitor, and in a way that can be easily denominated and communicated to the marketplace.

Areas of deficiency or for potential improvement are also identified as part of the Internet marketing consulting process. These will need to be shored up and defended to prevent competitors taking advantage. Another facet of the initial analysis is to seek for and clearly identify specific opportunities that can be profitably exploited with a synchronized strategic approach to website development and marketing.

The last step is to look at potential threats and dangers in the market which could hinder progress, prevent domination or even destroy the business before it takes off.

At the end of the early evaluation by an Internet marketing consultant, the business owner must have a fair idea of where the business stands, what the prospects are, and what direction they must move in to exploit gaps in the current scenario most profitably.

Where Is Your Business Going?

Far too many Web based business owners set out to build a website without thinking about their goals and targets for the business. That's a big mistake. If you don't know where you're going, how will you know when you get there?

In essence, an online business depends upon a simple process of driving qualified and targeted traffic to an appealing offer and then converting the maximum number of prospects into cash paying customers. The Internet marketing consulting process is about optimizing this sequence and maximizing profits.

Individual needs of a particular business or client will vary based on the kind of ecommerce activity they are engaged. The targets for a lead generating business will be different from those of a digital product vendor or an online retailer. But there are common areas for all.

The revenue (and profit) targets, desired traffic levels, acceptable conversion rate, life time value of clients, cost of acquisition of new prospects or customers, value of the first sale and repeat sales, and various marketing metrics will all need to be debated threadbare and specific milestones chalked out before implementing a strategy. A good Internet marketing consultant will be priceless in guiding a business through these steps.

What Is The Best Way To Reach Your Goals?

One of the biggest problems faced by offline business owners who migrate their business to the Web, or entrepreneurs starting a new online venture, is the practically limitless range of options available to build and grow a website. An Internet marketing consultant will help clients cut through the clutter and evolve an approach that is fast, easy and inexpensive at delivering the value desired by the business.

Various elements must be considered, analyzed, compared and prioritized, including:

  • web site building
  • keyword and niche research
  • social network presence
  • advertising
  • getting Web traffic
  • blogging
  • branding and graphic design

And that's just the beginning. There are other aspects like

  • search engine optimization (SEO consulting) to get the website ranked high on Google, Bing and Yahoo to attract traffic for free (search engine marketing consulting)

  • compelling copywriting that effectively sells products and services or signs prospects up to an email list

  • email marketing through newsletters (ezines) or broadcast mailing to a database of prospects using email autoresponders (email marketing consulting)

  • affiliate programs to get partners who will help spread word and generate sales in return for a referral commission (affiliate marketing consulting)

  • security issues like virus protection, data privacy, guarding against hacking attacks and anti-spam protocols (Internet business consulting security)

The need for these different services will differ based on the nature of a business, and Internet marketing consulting services help focus on the ones that matter most without wasting resources on irrelevant or less important areas.

Signing Up For Internet Marketing Consulting Services

So now that you have seen how complex and extensive Internet marketing consulting can be, what can you do as a client before registering for such assistance?

Well, the first thing to do is ask some questions.

What types of business does the website marketing consultant specialize at? The needs for a brick and mortar store going online, an Internet retail outfit, a services company, or one selling digital products will be different, and some consultants specialize at one or a few of them.

  • What can I expect from the consulting process? Knowing the benefits you'll derive from having a consultant to help you will let you make meaningful ROI calculations before signing a contract.

  • What skills do I need? Most Internet marketing consultants will not do the work for you. They will only guide and advice you on what needs to be done. Check if you have the skills to implement the suggestions.

  • What investment is needed? Most business owners focus only on the rates charged for Internet marketing consulting. Be sure to check on the overall expense, including what it will cost to put the information to use in your business.

  • What is the nature of the consulting you'll get? Some Internet marketing consulting services work one-on-one with clients, even in face to face meetings. Others run group consulting sessions over the phone or on a webinar. Others may offer email based consulting only.

Once this is done and you are convinced that your business will benefit from Internet marketing consulting, research the firm or individual you will be working with to make sure you don't get scammed. Ask for testimonials from their other clients, and maybe even contact some to enquire about the value they received. Check if there are any guarantees offered for non-performance or unsatisfactory results. Clearly list out the potential benefits you are promised fromt he consulting process, set targets and goals and then closely monitor progress to see if you are hitting these milestones consistently.

Internet marketing consulting can seem complex and overwhelming. But working with a good consultant can make a major impact on your bottom-line and is well worth the trouble you take.


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